Shipping Cost
A shipping calculator can be located in your Shopping Cart. Please add your item to the cart, once in your Cart page, click "Calculate Shipping" link, enter your postcode and you will be informed of the shipping cost (if any).
Order Dispatch
Orders are usually dispatched within 1-2 business days. Should there be any delays we will let you know immediately.
In order to get your purchase to you as promptly and safely as possible we utilise a number of trusted and reputable courier services, including Australia Post (depending on the item and your location). These delivery services should have your item delivered to your door within 2 - 10 working days depending on your location. In some cases where the address is based in the more regional parts of Australia this may take longer. Should the delivery time take longer than we would like we will let you know.
As soon as the item has been shipped we will provide you with a tracking number via email. You can then use this number to watch your item make it's way toward your location. It should also give you a clear idea of exactly when to expect your item.
Depending on the item we may contact you to arrange delivery. In order to ensure your purchase lands in the correct hands we will require a signature from you on delivery. If you are not home on delivery the postman/courier will leave a card with collection details.
Please feel free to contact us should you want to make alternate arrangements for delivery. We’re flexible and here to help.
Please note that unfortunately for almost all items we're unable to ship to PO Boxes (and/or Parcel Lockers or Parcel Collect). Please rather use a street or work address, or that of a friend, colleague or family member.
We are happy to ship overseas too (depending on the item and country). Please contact us with the item you wish to purchase and your details and we’ll provide a quote where possible.
